尊敬的客户：

7月24日中远海运控股股份有限公司（简称“中远海控”）完成了对东方海外（国际）有限公司现金要约收购的大股东交割工作，标志着中远海控已经成为东方海外国际的控股股东。

此次交易符合集装箱航运业的发展趋势，中远海控实力进一步增强，旗下的中远海运集运和东方海外将通过优势互补、共同发展，为全球客户提供更优质的产品与服务。交易完成后，两家班轮公司将共同运营全球所有主要市场的409条航线，总运力达到277万标准箱，在全球46个国家将拥有约22,000名员工。两家公司将共同成长，现有船舶订单19艘，共33万标准箱，2018年底总运力将达到293万标准箱。

此次交易的完成意味着中远海控开启了同时运营两家班轮公司的新纪元。通过同时管理两家班轮公司，中远海控将成为全球排名第三的集装箱航运公司，立志成为世界一流的集装箱海运综合服务商。我们将努力通过全球与区域网络优化、数字化转型、提升端到端能力和双品牌模式等四大战略举措，发挥中远海运集运的全球网络和规模优势，以及东方海外的数字化和物流业务能力，实现新的发展。

“中远海运集运”和“东方海外”两个品牌将继续独立运营，您与两家班轮公司原有的联系方式保持不变，订舱及客户服务的渠道和方式不变，两家公司将确保客户服务的延续性，继续履行现有承诺与合同。同时，凭借两个品牌在全球网络、数字化能力与物流布局方面的优势，您得到的服务将进一步提升，您将获得更全面的全球化网络支持、更差异化的产品服务以及更数字化的客户体验。我们相信，这是与您互有进益、共同成长的最佳方式，也是对您强有力的承诺。

客户是企业的核心价值所在，我们将着力扩大服务覆盖面，优化服务流程，不断为客户创造新的价值。

如果您有任何问题，欢迎联系您的销售经理。

Letter to Customers Regarding the Completion of COSCO SHIPPING Holdings’ Acquisition of Shares from Controlling Shareholders in the Offer to Acquire OOIL

Dear customers,

On 24 July 2018, COSCO SHIPPING Holdings Co., Ltd. (“COSCO SHIPPING Holdings”)   completed the acquisition of shares from controlling shareholders in the offer to acquire OOIL, which marks the change of OOIL’s controlling shareholder to COSCO SHIPPING Holdings.

The transaction is in line with the development trend of the container shipping industry and further strengthens COSCO SHIPPING Holdings’ position. COSCO SHIPPING Holdings’ subsidiaries, namely, COSCO SHIPPING Lines and OOCL, will complement each other’s advantages and jointly develop to provide global customers with products and services of higher quality. Upon completion of the transaction, the two liner companies will jointly operate 409 shipping routes in all the major markets around the world, with a total capacity of 2.77 million TEUs and a total of about 22,000 employees in 46 countries around the world. The two liner companies are committed to further growth, with 19 vessels ordered and a total capacity of about 330,000 TEUs, the combined capacity will reach 2.93 million TEUs by the end of 2018.

Completion of the transaction marks a new era for COSCO SHIPPING Holdings in operating two liner companies simultaneously. Through managing two liner companies, COSCO SHIPPING Holdings will rank the third in the world as a container shipping company and is determined to become a leading integrated, world-class service provider in the container shipping industry. We will work hard, by implementing the four major strategic initiatives, including the optimization of the global and regional network, digital transformation, end-to-end services enhancement, and a dual brand model, to leverage the advantages of COSCO SHIPPING Lines’ global network and scale and OOCL’s digital transformation and logistics business capabilities to realize new growth.

COSCO SHIPPING Lines and OOCL will continue to operate independently as two brands. Your original contact with either liner company, as well as booking and customer service channels, will remain unchanged.  Both liner companies will ensure the continuity of customer services and will continue to honor current commitments and contracts. At the same time, by leveraging the advantages of both brands across their global networks, digital capabilities and logistics footprint, the services that you receive will be enhanced and you will have access to more comprehensive global network support, more differentiated products and services, and more digitalized customer experience.  We believe this is the best approach to make progress and reach collective growth with you, and it is also our strong commitment to you.

Customers are at the core of enterprises. We will focus on expanding service network, improving service processes, and continuously creating new value for our customers.

Should you have any further questions, please do not hesitate to contact your sales manager.