【公告】关于北美网络事件的告客户书

尊敬的客户：

由于我司美洲地区网络发生故障，邮箱及电话（IP）均无法正常使用。为谨慎起见，我司曾一度关闭其他地区网络以作进一步排查。

迄今为止，我司所有船舶照常运营，核心系统正常运行。我们非常高兴地通知您，我们已采取了有效措施，除上述故障地区以外，其他区域业务将很快恢复正常。故障地区业务也仍在开展并将尽快全面恢复，我司将通过各种渠道持续发布最新信息。

在此期间对您造成的不便我们深表歉意。

中远海运集运

2018年7月25日

Dear Valued Customers,

Due to local network breakdown within our America regions, local email and network telephone cannot work properly at the moment. For safety precautions, we have shut down the connections with other regions for further investigations.

So far, all the vessels of our company are operating as normal, and our main business operation systems are performing stably.  We are glad to inform you that we have taken effective measures. Except for above regions affected by the network problem, the business operation within all other regions will be recovered very soon. The business operations in the affected regions are still being carried out, and we are trying best to make a full and quick recovery. We will keep you updated of the latest progress through various channels.

We apologize for all the inconvenience and thank you for your patience and support.

COSCO SHIPPING Lines

Jul 25th, 2018